Ff999 Privacy Policy — How is your information protected?

What information is collected?

When registering with ff999, your name, mobile number, email address, and date of birth are collected. In some cases, national ID information may be requested for account verification. During financial transactions, mobile banking numbers and payment method details are securely recorded. Browsing behavior and device information (such as IP address and browser type) may be collected automatically. This information is used to improve service quality, prevent fraud, and fulfill legal obligations. If any sensitive information is collected, it will always be done on the basis of your explicit consent.

How is information stored and kept secure?

All your personal data is stored on encrypted servers with strictly controlled unauthorized access. ff999 conducts regular security audits and uses industry-standard SSL/TLS protocols to keep data transfers secure. Passwords are never stored in plain text; they are always protected using strong hashing methods. Data access is restricted to authorized personnel only, and every access is logged. In the event of a security breach, affected users will be notified as quickly as possible. When the data retention period expires, data is securely deleted.

Is information shared with third parties?

Ff999 never sells your personal information or transfers it to third parties for commercial purposes. However, necessary information may be exchanged with authorized mobile banking providers for payment processing. Information may be provided to government authorities in response to lawful requests as part of legal obligations. Limited and contractual data sharing may occur with trusted partners who assist with the platform's technical services, and they are also bound to uphold the same privacy standards. The principle of minimum necessary information is followed before any sharing takes place.

What do I need to know about cookies and tracking?

Ff999 uses cookies on its website to remember your browsing preferences and help improve platform performance. Session cookies are automatically deleted when you close your browser, while persistent cookies remain active for a set period. You can control or delete cookies at any time through your browser settings. However, disabling cookies may limit some features of the platform. We do not use third-party advertising tracking cookies. To protect your privacy, we always follow a minimal necessary cookies policy.

What are your rights?

As a user in Bangladesh, you have the right to view, correct, and request deletion of your own information. Many details can be updated directly from Account Settings; for more complex requests, please contact the support team. If you wish to stop receiving marketing communications, you can disable notifications from your account. After account closure, your information will be permanently deleted within a specified period, except where legal retention obligations apply. For any privacy-related complaints or questions, please contact us at our support email.

What happens if the policy changes?

Ff999 reserves the right to update this privacy policy at any time. Users will be notified of significant changes via their registered email or through an in-platform notification. The "Last Updated" date at the top of the page always indicates the most recent version. Continued use of the platform after any changes constitutes your agreement to the new policy. We recommend that you review this page regularly to stay informed of the latest information. To learn more about the terms and conditions, please visit our Terms & Conditions View the page.